For sanitary and safety reasons, socks with grips are required and are available for purchase. There are NO exceptions to this rule.

All clients must be at least 13 years old. Clients between the ages of 13-18 will require a signature from a parent or guardian in-studio.

If it is your first time at Pilates Evolution, please arrive 10 minutes prior to the class start time to check-in on the Ipad and get a review of the machine. If you are new and arrive late, you will need to reschedule due to safety reasons.

If you have been to a class before and arrive 5 minutes after your class start, your spot may be given away to a walk-in client. If you arrive later than 10 minute, you will not be able to take the class for safety reasons. Late and no show fees still apply, since this results in an unused spot

We unfortunately can’t do same day switches without a penalty at this time. 

No problem! We have a 10-hour class cancellation policy. That means you can cancel up to 10 hours before the class start time and the class will be credited back to your account.

If you need to cancel a reservation, log into your account on our website or our app. On the app, click the home button, click on the class, then click cancel and confirm cancellation. On our website, click login, reservations, view reservation, then Cancel reservation and confirm cancellation. You will receive an email right away confirming the cancelation.

You may freeze up to 3 months (90 days total) per calendar year with a 10 day written notice. For every 30 days that the membership is on hold, you'll be charged a $20 hold fee. Once your hold is up you'll be required to reactivate the membership for 30 days and at least a 10 day written notice to cancel after the initial 3 month commitment.

No problem, you can terminate or downgrade your membership anytime after the initial 3-month commitment with a written 10 days notice prior to your next bill date.

If your membership is frozen, you must unfreeze, and then provide a 30 days’ notice.

All downgrades require a new 2 month contract.

Late Cancels – all classes require a 10-hour cancellation notice. If you cancel a class within the 10-hour window, that is considered a late cancel and you will be charged a fee of $20.  **All memberships will be charged in addition to losing the class credit.

No Shows – If you fail to show up for a class you are signed up for, you will receive a $30 fee. **All memberships will be charged in addition to losing your class credit. There are no exceptions to this rule.

Instructors and classes are subject to change without notice. Please visit the class schedule for updates.

Registering for the waitlist is just like registering for a class. If your plans change, please remove yourself from the list before you get into the class.

You may be automatically added into class up to 1-hour before class start time. In the event this happens, you will be notified via email. You can cancel anytime BEFORE getting into class OR 10 hours in advance to avoid penalty fees.

You will receive an email once you are confirmed off the waitlist and into a spot in class! To check your waitlist status, you may also log in to your account on the website or app to see future reservations.  Late and No show penalties do apply if you get into a class off the waitlist and can’t attend. If you do not want this class, be sure to remove yourself BEFORE getting into class OR 10hr in advance. 

All sales are final: classes are not eligible for transfer, exchange, or refund. If you need to cancel less than 12 hours before the class start time, you will lose the class credit and have a penalty fee for memberships. Free and discounted classes expire 30 days’ after being added to account. Classes can’t be extended for any reason without a Doctor’s note.

PilatesEvolution LLC understands the importance of privacy, and we want you to be as comfortable as possible using our website and services. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may change, but any changes will be posted and changes will only apply to activities and information on a “going forward” basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. Note: The privacy practices set forth in this privacy policy are for this website only. If you link to other websites, please review the privacy policies posted at those sites.

We take safety and security very seriously. For this reason, we use security cameras within our facilities.

All clients are required to sign a New Client Waiver prior to participating in any classes at Pilates Evolution. PilatesEvolution LLC is not responsible for the safekeeping of your personal belonging while attending a class. Classes at Pilates Evolution may be physically strenuous and you voluntarily participate in them with full knowledge that there is a risk of personal injury. Neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against PilatesEvolution LLC or its member for any personal injury or property damage/loss whether caused by negligence or otherwise. The required waiver removes all liability from PilatesEvolution LLC and authorizes PilatesEvolution LLC to change the credit card on file for late cancels and no shows.